Frank Filman
AIRTEL Tanzania is pleased to announce the appointment of Frank Filman as IT Director effective July 2013. Filman a Tanzanian national started his stint in Airtel as a Systems Administrator and was later elevated to IT Project Manager. From April 2007 to 2009, he served as IT Manager Airtel Ghana where he played a key role in the smooth launch of the AIRTEL network in Ghana.
In Sept 2009 Filman returned to Tanzania joining the Network Department as Network Services Manager He and his team played a critical role in PS Core Swap of DATA Charging (OCS) implementation which was one of the most successful cross functional project.
He later joined Airtel Business, as Solutions Manager where he led the successful rollouts of Business Solution Unit and managed to accelerate leased line revenue growth up to 100% in Just 12 months. In his 12 years with Airtel, Filman spent two years in Airtel Ghana and over nine years with Airtel Tanzania.
Commenting on the appointment, Sunil Colaso Airtel Tanzania Managing Director said “Filman’s promotion to the role of IT Director is a testament to Airtel Tanzania’s commitment to develop, nurture and
promote local talent. We are proud to see local Tanzanians taking on bigger roles in one of the fastest moving industry. In telecom Information Technology is key to success as most of our systems be it Money Services, Data are dependant in IT.
“We are confident Frank will take Airtel IT function to greater heights. As an organization we are committed to support other Tanzanians to take similar roles in Tanzania and other African countries where Airtel operates including Asia. As an organization we are providing on and off the job training s and workshop to ensure the skills set of our people are benched marked with world standards”
added Colaso On his appointment Frank Filman said, “I have been aspiring for this role and I knew one day it will come I am glad to take this position in Airtel Tanzania. I have grown over the years through training and had an opportunity to hands on experience in Ghana and other countries where Airtel operates; I am excited and look forward to the challenge to provide Tanzania with world class services.
Airtel launched on the job training for its workforce to ensure Airtel staff becomes the best service professionals in Tanzania and Africa as a whole. There has been secondments opportunities that have seen Marketing, Sales, IT,Network Tanzania professionals work for 6 to 18 months in Airtel Africa and India.
Airtel as an organization strongly believes in cultural transformation, speed of execution and entrepreneurship with ‘people’ as strongest pillar in the system. The company has invested considerable resources in developing capabilities whilst giving the human capital opportunities to grow with the organisation. The transfer of knowledge at Airtel has always been a conscious strategy
to go in line with the global required skill sets of the team.
Airtel is also running Centum University training for Sales, Marketing and Customer care. Where staffs are equipped with the necessary skills enabling our people deliver superior and never seen before customer service leading to a long term sustainable edge in the highly competitive telecom market and focuses on upgrading knowledge, skills and attitude of role holders in the sales and distribution domain.